Published on Mar 16th, 2020 |

As the COVID-19 (“Coronavirus”) situation continues to evolve, the safety of our team members and clients is paramount. Similar to many companies both domestically and abroad, Vigilant continues to monitor the spread of COVID-19.

At Vigilant, we are taking precautions to minimize risk to our employees, clients and operations. We continue to review our policies and procedures with the aim of strengthening our COVID-19 response to further align with updated public health advice and guidelines, including that of the U.S. Centers for Disease Control (“CDC”) and World Health Organization (“WHO”). As a result, we have temporarily suspended all travel to clients until its deemed safe to do so. We wanted to let you know that Vigilant has in place business continuity systems for continued operations during this time, including the following:

  • Testing of all Employees’ VPN Systems;
  • Testing of Call Forwarding Systems;
  • Confirmation of 24/7 Off-Site IT Systems Monitoring and Help Desk Support from SSD Technologies;
  • Review with ComStar Technologies;
  • Server Back Ups;
  • Cloud Back Ups; and
  • Communications with Advisers on Liquidity Monitoring.

We can confirm that in the event of a significant business disruption, Vigilant can continue operations; serving clients, with limited to no interruption. Going forward we will utilize conference calls, emails, and video conferences to provide our services. As always, should you have any questions or need assistance, please do not hesitate to call or contact us.

Best Regards,

The Team at Vigilant